Just like most software today needs regular updates, so does your website. It is important to keep your website software up-to-date to keep it secure, make it run faster and easily searchable by popular search engines. Your website is an important part of your business and requires extra care to make sure it continues too perform at it’s best. Let us help you focus on what matters.
Cancel Anytime, No Longterm Contracts.
Plans are pre-paid one month in advance and billed with a monthly recurring payment to your credit card. You will be billed every month until you cancel your plan. You can cancel at any time as long as you give us 30 days notice. It’s just that simple.
The monthly content/support minutes covers small tasks such as updating text and images, creating online forms, uploading blog posts, and general WordPress questions and assistance.
Major design changes or large web feature changes are not covered under the Care Plans. If you need to make large scale changes to your site, please contact me at support@newwebcreative.com and we can discuss your requirements.
Our care plans are designed to be monthly plans and as such we reserve your place in our queue and resources each month, therefore it does not rollover.
Our care plans are designed to be monthly plans and as such we reserve your place in our queue and resources each month, therefore unused time does not rollover.
If you have an enhancement or task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. We will evaluate requests that exceed your time on a case by case basis, and if approved, we will schedule a block of time for this work to be completed and it will be billed at our standard hourly rate.
Absolutely. We are laser focused on you and your website, so we would be sad to see you go but we know that financial needs weigh on many decisions and don’t want lock anyone in. Our care plans are paid in advance each month, which allows you to opt out of any future payments and cancel your service at any time. Please request a cancellation via email and we will stop the next payment. Cancellations require a 2 week notice.